退出訂閱設定 Unsubscribe Setting - SendPromotion.Email
支援中心 Support Hub

SendPromotion.Email 提供收件人退出訂閱設定。請按照以下步驟於電郵內容設置退出訂閱設定。

1. 開啟一個新的電郵活動，於「電郵活動資訊」，「退出訂閱後連結」輸入你想客戶退出訂閱後的連結*。
2. 於電郵活動拖放式編輯器內，新增 電郵合併 (Mail merge) 功能 的 "" 至電郵。（一般建議放在電郵的頁腳位置）
3. 你可以先「預覽」相關內容顯示方式。
4. 發送後，收件人會見到「Unsubscribe 退出訂閱」的超連結字眼 取代了 "" 的電郵合併。
5. 收件人點按後，SendPromotion.Email 系統會彈出退出訂閱通知。當收件人按確認後，便會正式退出訂閱你的帳戶。
6. 如要查看哪一收件人於電郵活動已退出訂閱，可查看「原始數據（接收者）」報告。
7. 查看欄位「是否退出？」，如為「是／YES」，即代表該收件人已退出訂閱至你的帳戶。
8. 你亦可以到「收件人資訊」，查看收件人的欄位「已退出訂閱」。如為「是／YES」，即代表該收件人已退出訂閱至你的帳戶。

* 連結預設為本公司網站主頁: https://www.igears.com.hk，如你需要設定你的連結，讀者退出訂閱後，自動跳至你的連結。

注意:

1. 收件人所退出的是你所使用的SendPromotion.Email帳戶，提示你不要再電郵至收件人信箱，但沒有直接禁止哪一個發送者電郵地址有關係。
2. 如再次匯入相關收件人，系統會提示該收件人已退出訂閱你的SendPromotion.Email帳戶，並不會再次匯入該收件人至電郵活動。
3. 你可以於「收件人資訊」修改該收件人是否「已退出訂閱」。如修改至「否／NO」，你仍可透過SendPromotion.Email帳戶發送至該收件人。

SendPromotion.Email provides recipients with the option to unsubscribe. Please follow the steps below to set up the unsubscribe option in the email content.

1. To start a new email campaign, enter the link* you want customers to use to unsubscribe in the "Unsubscribe Link" section under "Email Campaign Basic Information".
2. In the email campaign drag-and-drop editor, add the Mail Merge feature "" to the email (it is generally recommended to place it in the footer).
3. You can preview how the related content will appear.
4. After sending, recipients will see the "Unsubscribe 退出訂閱" hyperlink instead of the "" mail merge tag. When recipients click on it, the SendPromotion.Email system will pop up an unsubscribe notification. Once the recipient confirms, they will officially unsubscribe from your account.
5. To see which recipients have unsubscribed from the email campaign, check the "Raw Data (Recipients)" report. Look at the "Is Opt-Out?" field; if it shows "Yes," it means that recipient has unsubscribed from your account.
6. You can also check the "Recipient Information" section to see the recipient's "Is Unsubscribe?" field. If it shows "Yes," that means the recipient has unsubscribed from your account.

* The link is set to the homepage of our company: https://www.igears.com.hk. If you need to set your own link, readers will automatically be redirected to your link after unsubscribing.

Note:

1. The recipient is unsubscribing from your SendPromotion.Email account, which means you should not send emails to that recipient's inbox again, but it does not directly prohibit any specific sender's email address.
2. If you import that recipient again, the system will notify you that the recipient has unsubscribed from your SendPromotion.Email account and will not re-import that recipient into the email campaign.
3. You can modify whether that recipient is "unsubscribed" in the "Recipient Information." If you change it to "No," you can still send emails to that recipient through your SendPromotion.Email account.