EDM 常見問題 - 應用篇
EDM FAQ - Apply
EDM支援那些格式？
What types of format do EDM supports?
包括純文字, HTML, JPG, PNG, GIF, PDF 等。
It supports text, HTML, JPG, PNG, GIF, PDF, etc.
eDM發送電郵需時多久？
How long does it take for EDM to send out the mail?
當預備好客戶電郵、廣告和用戶的電郵地址等，只需數分鐘即可在eDM發出你的第一封電郵推廣。
It takes about an hour for sending about 5,000 emails. *Sending time is for reference purposes only; real-time depends on the actual condition.
設定eDM需時多久？
How long does it take to set up EDM?
當預備好客戶電郵、電郵模版和匯入聯絡人的電郵地址清單後，只需數分鐘即可在eDM發出你的第一封電郵推廣。
If you are well-prepared with your clients' mailing address and advertisement, it will only take you a few minutes for sending out the first promotional mail.
eDM有電郵範本嗎？
Does EDM provide templates?
有，eDM內置145個電郵範本可供選用。內置HTML 編輯器，使用方法與Microsoft Word 相近！你亦可以編輯HTML 原始碼！
Yes, there are numerous templates in EDM.
eDM支援加入社交媒體icon？
Does eDM support adding social media icons?
可以在eDM 頁首／頁腳 設置。
Can be set in eDM header/footer.
通常開信率大概有多少？
What are the open rates of eDM?
根據經驗，開信率一般為10% 至 30% 左右。
Based on experience, the open rates are around 10% to 30%.
eDM開信率會受甚麼影響？
What affects the open rate?
開信率可受該電郵的標題、公司知明度、廣告主題與接收時間等影響。建議品牌利用我們eDM系統進行A/B 郵件活動測試，為不同讀者提供不同電郵活動！
The open rate will be affected by the reputation of the company, advertisement topic and advertisement content and the sending and receiving time of mail.
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